Miscellaneous

• Can I work in Castor using other languages?

  Study forms Studies can be build in any languages. Castor EDC supports UTF-8 format and double byte characters. The Castor EDC core software (for example, interface, navigation buttons) is always in E...

• Is there a data back-up in Castor?

  At least two times a day all eCRF's in Castor are backed up. The back up files are kept for one year. Reserve copies can be restored but this might add additional costs.  You can also back-up your eCR...

• How can I migrate a study to another server?

  If the study has never been live, it is possible to transfer the study to another server using the following steps. Export data from the current study Log in to the server your study is currently stor...

• How do I cite Castor EDC in my paper?

  Great that you are citing us, we really appreciate it! We suggest the following: Data was collected using Castor EDC [1] [1] Castor EDC. (2019). Castor Electronic Data Capture. [online] Available at: ...

• Can I upload external randomization data?

  If you are using a randomization algorithm outside of Castor, you can import the randomization data into Castor as well.  Follow the steps outlined below: Create a new field or fields which will conta...

• Why does my password not work on a different server?

  Castor has separate databases for user accounts for each region: Americas (US) region for our US server, which is accessible at us.castoredc.com European (EU) region for our EU and UK servers, which a...