Start a conversation

Miscellaneous

  • Can I work in Castor using other languages?

    The interface is in English, however you can build your eCRFs in any language. The survey data entry interface is available in English, Dutch, French, German, Spanish, Portuguese and Italian. The surv...

  • Is there a data back-up in Castor?

    Four times a day all eCRF's in Castor are backed up. The back up files are kept for fifteen days. Reserve copies can be restored but this might add additional costs.  You can also back-up your eCRF yo...

  • How can I migrate a study to another server?

    If the study has never been live, it is possible to transfer the study to another server using the following steps. Export data from the current study Log in to the server your study is currently stor...

  • How do I cite Castor EDC in my paper?

    Great that you are citing us, we really appreciate it! We suggest the following: Data was collected using Castor EDC [1] [1] Castor EDC. (2019). Castor Electronic Data Capture. [online] Available at: ...

  • Can I upload external randomization data?

    If you are using a randomization algorithm outside of Castor, you can import the randomization data into Castor as well.  Follow the steps outlined below: Create a new field or fields which will conta...

  • MyConsent

    Castor supports recruitment and enrollment of patients through a customized enrollment portal that automates enrollment workflows. Participants sign up through a customized enrollment portal. They are...

  • Why does my password not work on a different server?

    Castor has separate databases for user accounts for each region. We have two regions:  Americas (US) region for our US server, which is accessible at us.castoredc.com European (EU) region for our EU a...