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Security

  • Security Statement

    Security at Castor is compliant with the most recent standards in order to protect your data in the best possible way, which means our priority is storing your data as securely as possible. We try to ...

  • Where and how is data stored and backed-up (e.g. clouds or servers locations)?

    All data is stored on servers in the Netherlands hosted by TRUE (www.true.nl), an ISO9001, ISO27001/NEN7510 certified hosting party. Certificates are available on request, for more information, see Ca...

  • Is the application secure?

    Security is of utmost importance at Castor EDC. Castor is officially certified in the field of Information Security (ISO 27001 – Standards for Information Security Assurance), the standard that descri...

  • Does the system work with firewalls?

    Castor EDC is a web-based application, and in most environments will not be affected by local firewalls. If you are concerned about Castor's compatibility with your local firewall, please contact the ...

  • Does Castor EDC support two-factor authentication?

    Yes, it is possible to enable two-factor authentication (2FA) via Google Authenticator. Please note that two factor authentication is activated per account (user). We offer the ability to enforce 2FA ...

  • Can I delete information from the system?

    After your study goes live, you cannot permanently delete data from the system. Records may be archived so that they do not appear in the overview however, all data can be retrieved in line with GCP g...

  • ISO:27001

    In November 2017, Castor was awarded certification in the field of Information Security (ISO 27001 – Standards for Information Security Assurance), the standard that describes how Information Security...

  • ISO:9001

    At the end of 2017, Castor became ISO 27001/27002 and NEN 7510 certified, which means we meet the highest standards for the protection of your data. Besides protecting your data, Castor also wants to ...