Training and support

• Is training to complete the eCRF required for physicians or researchers?

  Our goal is to make building a study as easy as possible.  We have found that very little support and/or training is required both for constructing the eCRF and for using the data entry.  We provide C...

• Do you provide technical support?

  We offer support free of charge for everyone.   You can choose from three service levels to support your projects if you would like to have personalized advice. Please contact us for more information....

• Do you provide one-on-one training/support in building the eCRF?

  Yes, we can provide Premium Support which includes two personal checks before your study “Goes Live” and phone support. Please contact us for more information....

• Is it possible to arrange a workshop or demonstration of the system?

  You can register a Castor account to start exploring the system right away, there is an online workshop you can follow at your own pace. You can also request a personal Castor demonstration - just com...

• Can you build my study for me?

  Yes, we provide eCRF construction services for a fee. Send us your draft eCRF and/or study protocol and we can provide you with a quote....