Castor offers a 24X7 basic phone support which is to be used for reporting critical issues that require escalation (for example, Castor Connect application outage), and for basic issues (“how to” questions, access management, password help, etc).

To reach the phone support, please use one of the following numbers based on the country from which you are calling:

Please note that the phone numbers are free of charge and should be dialed as they appear above (without any additional prefixes or country codes). Phone support numbers are only accessible from the country the phone support number is for. For example, the Netherlands phone support number can be accessed only from the Netherlands.

Alternatively, please contact  the Castor Support team via email at: support@castoredc.com