To set your study to live, you need to insert a Billing Code in the Invoice details section of the settings of your study.
- Navigate to the 'Settings'-> 'Study' tab in your study
- Navigate to the 'Billing Information' tab within the Settings
- Enter your billing code and all relevant Information (e.g. Department/cost center)
- Click 'Save changes'
If you don’t have a billing code, please review this article ‘What is a billing code and how do I get it?’
Note:
In order to set your study live, you must fill in all required information in your user profile. To find this, please go to the Account button at the bottom left of the page and select settings:
From here, please ensure all required information under the 'General' tab is populated.