To enhance security and usability, we are introducing a passwordless login experience for participants in our eConsent product. This change applies only to newly created studies and replaces traditional passwords with one-time passwords (OTP) sent via email.

What’s New?

Email-Based OTP Authentication - Instead of entering a password, participants will receive a one-time password (OTP) via email to authenticate/

Simplified Registration and Login Flow - Participants only need to enter their first and last name during registration. An OTP is then sent to their email for account activation. Future logins will also require an OTP for authentication.

Effortless Signing of Documents - An OTP is required when signing a document. When a participant initiates a signature, the system automatically sends an OTP to their email. Once authenticated, the signature is confirmed.

No More Forgotten Passwords - Because an OTP is generated for each login, participants no longer need to remember passwords or go through a password reset process.

Who Does This Affect?

• New Study Participants – All newly created studies will use passwordless login.

• Existing Study Participants – No changes; participants in ongoing studies will continue using password-based authentication.

• Clinicians – No changes; clinicians will still log in using passwords.

When Will This Be Released?

This feature is scheduled for release on March 20. If the date changes, we will update this article accordingly.