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Deactivate and activate users in SMS

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It is possible to deactivate users in SMS. Users that are inactive:

  • Will not be able to log in


  • Will not receive e-mail messages from Castor SMS
  • Are no longer visible when adding a study member to a study team


  • Are no longer shown in the user menu, only when filtered on 'inactive'


Why deactivate users?

  • When someone shouldn't have access to Castor SMS anymore. For example when the person is no longer working for the institute.
  • When an incorrect email address was used. 

How to deactivate users?

  • Go the the User menu
  • Use the right mouse button, and choose "Deactivate user"

  • Or select multiple users and use the bulk action button to deactivate the users at the same time.


How to reactivate users? 

  • Go to the user menu and filter on inactive users. 
  • Use your right mouse button and choose "activate user"

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