Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • CDMS
  • Frequently Asked Questions
  • Security

Can I delete information from the Castor EDC/CDMS system?

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • CDMS
    Castor CDMS Manual Castor CDMS Calculations Manual Frequently Asked Questions Articles for Data Managers Castor CDMS Compliance Release Documents
  • eConsent
    Castor eConsent Manual Castor eConsent Compliance Release Documents
  • SMS
    Castor SMS Manual Castor SMS Compliance Release Documents
  • Castor Connect
    Castor Connect Compliance Release Documents Castor Connect Manual Castor Connect - Participant Quick Start Guide
  • Helpdesk
    News Other Resources Castor products knowledge resources
  • Status page
  • Completing a Study
+ More

After your study goes live, you cannot permanently delete data from the system.

 

Participants, repeating data instances, and survey package invitation instances may be archived so that they do not appear in the overview. However, data remains available to be retrieved at all times in line with GCP guidelines.

 

Soft deletion of data from an eCRF is permitted, as the data is maintained and recoverable for audit trail purposes. This can be achieved using the cogwheel to the right of the value, and selecting the option ‘clear’. Please note that it is not possible to clear the data by importing empty values. If you would like to clear values for multiple fields at once, please consider using Castor EDC/CDMS Application Programming Interface.

 

 

castor edc remove info

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Where and how is data stored and backed-up (e.g. clouds or servers locations)?
  • Security Statement
  • Is the Castor EDC/CDMS application secure?
  • Does Castor EDC/CDMS work with firewalls?
ISO 27001
FDA - 21 CFR part 11
ICH GCP compliant
HIPAA compliant
CDISC
ISO 9001
gdpr compliant

Products & Industries

  • Electronic Data Capture (EDC)
  • ePRO
  • eConsent
  • Decentralized Clinical Trials (DCT)
  • Clinical Data Management
  • Medical Device & Diagnostics
  • Biotech & Pharma
  • CROs
  • Academic Research

Resources

  • Thought Leadership
  • Blog
  • Castor Academy
  • Knowledge Base

 

Company

  • About Us
  • Careers
  • News
  • Contact Support
  • Contact Us

Legal & Compliance

  • Terms of Use
  • Privacy & Cookie Statement
  • Responsible Disclosure Policy
  • Good Clinical Practice (GCP)
  • ISO Compliance Certificates
  • GDPR & HIPAA Compliance
  • Security Statement

© 2022, Castor. All Rights Reserved.

Follow us on social media


Knowledge Base Software powered by Helpjuice

Definition by Author

0
0
Expand