This article shows how to send multiple surveys to study subjects. If you prefer to send surveys to an individual subject/record, see the article: Send individual surveys.
To send surveys in bulk, you have to:
- Create a survey form and survey package.
- Create a record group comprised of multiple records to which you want to send the survey in bulk
- Send out survey invitations to the records in that group
Create a new record group
A record group is a group of records that you can select and send survey invitations. To create a group, go to the 'Survey' tab and click on 'Manage groups' in the top right corner of the 'Survey' tab:
This will open the Groups overview dialog, where you can select 'Add group' to add a new group, or 'Manage records in group' to modify the records in an existing group. To create a new group, click 'Add group', enter a group name and description, and then click on 'Create group'.
Only records with an associated email address can be added to a survey group. Ensure that you've already created records and that these records are attached to email addresses.
From the available list, select the available records you want to add, then click on the right arrow to add them to the group. You can use the Shift or Ctrl keyboard keys plus mouse click to select multiple records at once. You can also use the 'Filter records' option, which works on a 'starts with' basis, so you can for example filter all records that start with the digits 00 to leave out 11:
Create a mass survey invitation
Navigate to the 'Surveys' tab and select 'Bulk survey invite':
Select the survey package you want to send and the record group you just created in the pop-up. You can also choose to edit the record group by clicking on the Edit groups button, if you want to see which records are in that group and if you want to change that:
Fill in the rest of the survey package invitation fields, then send out the invitation. You can select a date for when the surveys will be sent or define a schedule for repetitive sending of the survey. You've now sent out a mass survey invitation to the records you selected. You might also want to look at our Automation Engine for the possibility of automatic sending of surveys based on certain conditions.