A Billing Code is an alphanumeric code associated with an organization's subscription or contract that allows researchers to activate and set a study to "Live" in Castor CDMS.
How to Obtain Your Billing Code
-
If your hospital, university, or institute has an active Castor subscription:
Contact your local Clinical Trial Unit (CTU), Research Support Office, or check your institute's research intranet portal. Billing codes are managed internally by your organization's research department. -
If your organization does not have an active subscription or you are commercially sponsored:
Reach out to our team at sales@castoredc.com to purchase study licenses or establish an agreement.
➔ More details: Helpdesk: What is a billing code and how do I get it in EDC/CDMS?
Next Steps: Using Your Billing Code
-
Setting your study to Live:
Once you have your code, navigate to Settings ➔ Study ➔ Billing Information, enter your code and department/cost center, and save your changes.
➔ See Helpdesk: How to set your study to live using billing code in EDC/CDMS -
Updating an existing Billing Code:
If your study is already live and you need to update or transfer the billing code to a different department or sponsor, written consent from both parties is required.
➔ See Helpdesk: Changing Study Ownership, Access Rights, or Billing Codes